First Steps in the Spam Solutions: (May 14, 2004)

The amount of SPAM (unsolicited Bulk / Junk E-mail) in increasing rapidly on the internet today. Upon the request of our customers, we have implemented new SPAM Prevention Techniques. In addition to the spam filter that was implemented last year on our mail server, we have been implementing RBL's (Real-time, Black-Lists) on our mail server. This means that any mail server that is known to send spam will no longer be able to communicate with our mail server. This will reduce the amount of unwanted e-mail, and improve the stability of our e-mail services. Currently, we have implemented the following black list servers: The Open Relay Database (http://www.ordb.org), Spam Cop Blacklist server (http://spamcop.net), and the Spamhaus Spam and Exploit Blacklist (http://www.spamhaus.org).

     Unfortunately, use of such blacklists can potentially block good e-mail. Sometimes even responsible systems administrators make mistakes in their configuration that can cause them to be blacklisted. In such cases, good systems administrators will do what is necessary to correct the problem and remove themselves from the blacklists. Some administrators simply do not accept the responsibility for the configuration of their e-mail servers or the actions of their users. Our policy is to simply not allow these problematic servers with irresponsible systems administrators to communicate with us. 

 This has been put into effect Monday May 17, 2004.

If you have any questions, please call, or email us at jennis@kingoffice.com or steveb@kingoffice.com 

If you are experiencing problems, please use the web form below to contact us;

You may notice a new version of webmail - called Squirrel Mail. Instructions on how to use this new email follows:

1. Click on the spinning from the home page.

2, A screen will open like the one below. Enter your username and password:

3.. The first time you log in you wi9ll be prompted to enter your name and email address. This sets up your web mail for sending with the correct indetifier information.  Picture as follows;

4. After you click on the submit, you will go into the main mail box. You can set up any forwards, preferences or change your password under the "options" section.

5. After clicking on options, the screen below will open. Here you can add forwards, enable vacation replies or change your email password. PLEASE NOT THAT IF YOU USE WEBMAIL AND OUTLOOK EXPRESS, AND YOU MODIFY YOUR PASSWORD IN THE WEBMAIL, YOU WILL ALSO HAVE TO MODIFY YOUR PASSWORD IN YOUR OUTLOOK EXPRESS PROGRAM.

Password modification:

You have more options for display, setting up preferences and address book than before. If you have any questions, please call our office at 419-522-4001 or complete the web form below.

Web Form For Contact to Correct Email Password